







TPS Zimbabwe are pleased to announce that we have moved to new offices. We are now located on the 4th Floor of ZB Life Towers, 77 Jason Moyo Ave, Harare. Our phone numbers are +263 4 791641-3 and +263 4 732951-5. We look forward to seeing you here.
TPS was one of the exhibitors and delegate teams attending the Aitec Banking and Mobile Money West Africa exhibition and conference held on the 8th and 9th of June 2011 at the Accra International Conference Centre, Ghana. TPS was on the S1 stand one of our key Technology suppliers. The conference was well attended by delegates from across West Africa.
All our Ghana customers attended the event. TPS focused on understanding our customers’ needs and issues on hand and identifying opportunities for more business.
One of the key issues noted at the conference was the introduction of the National switch in Ghana by GhIPPS (Ghana Interbank Payment and Settlement system). TPS are working closely with all the parties involved to understand the specifications and help customers meet the requirements.
The conference program was diverse, with a strong focus on Interoperability, Payment Switching and Mobile Money. The conference had a lot of thought provoking insights that will certainly influence key business leaders’ views on Banking and Mobile Money.
TPS was one of the over 400 exhibitors at the 52nd consecutive Zimbabwe International Trade Fair 2011 held in Bulawayo the second largest city in Zimbabwe. The exhibit included Postilion, VeriFone and Ingenico point of sale terminals, Stratus servers, Thales HSMs’ and V sat.
We generated a lot of interest from our Electronic Voucher Dispensing (EVD) point of sale terminals. Electronic airtime customers and prospective merchants visited the stand in big numbers to understand the product offer. The ease of dispensing airtime and the convenience of not scratching for the vouchers were popular with the visitors.
The banking customers showed a lot of interest in the Biometric point of sale terminals that allow mobile/ agency banking especially since the terminals use GPRS with 8 hour battery backup which is welcome for the rural market.
TPS won the Bronze medal in the category for business with less than 90 staff members. The prize was given in recognition of the relevance of the products on offer to the market needs, the world class quality and the ease of use for the customers.

TPS was one of the key sponsors of the Cards Africa 2011 Conference and Exhibition held in Johannesburg South Africa from the 21st to the 25th of March 2011 at the Sandton Convention Centre in Johannesburg South Africa.
TPS was a gold sponsor at the exhibition. TPS Head of Payment Solutions based in London, Mr. Norman Roberts York delivered a key note address on the topic:
Reducing the total cost of ownership by outsourcing your payment processing. The presentation focused on:
- Rising costs, how to stay ahead and keep your business on track.
- Outsourcing – the pros and cons.
- What to look for in an outsourcing firm.
The presentation was premised on TPS experience in delivering payment processing solutions for large financial services providers across Africa. He noted that some of the key benefits organizations realize from outsourcing include better customer focus through improved service delivery, risk management and cost savings and in many cases companies are able to deliver projects quicker taking lessons from the experienced service providers.
Norman also noted that Security is critical in the Payments business and having the right levels of support is important to ensure service delivery is guaranteed. Support is another key factor noted to be important – the outsourcing business needs to have the right level of support and these elements are to be covered in the Service Level Agreement.(SLA) The growth of the business is to be covered by the outsourcing firms’ capacity – and these are all issues to be covered in the agreements. Some key elements highlighted for businesses to look out for in the companies they outsource to include:
• Financial stability
• Have live infrastructure running
• Have its own technical capabilities (system, network, development staff, and operational staff)
• Customer focus
• Commit to long term contract with SLA covering exit clauses
Norman noted that it was critical for businesses to identify the right outsourcing partners with the capacity to cover their needs. This was also in view of the stringent PCI DSS (Plastic Cards Industry Data Security Standards requirements). Businesses were urged to consider the benefits of taking on experienced partners as the costs of certification lead to significant savings when outsourced. The risks around card holders are also reduced and businesses reduce the lead time to compliance. For more information please contact: normanr@tpspay.com.
TPS are a key sponsor of Cards Africa 2011, Sandton Convention Centre, Johannesburg, South Africa, a key event for executives in Retail, Financial Services, Cards, Payments, Mobile Money, Microfinance and Government. TPS will have a key note speaker at the event, and we will showcase: Banking applications under S1(Postilion), Ingenico and VeriFone hardware, software development and terminal management and Stratus continuous availability servers. See you at Cards Africa 2011.
TPS was at the S1 Payments Executive Day which was held in Accra, Ghana on the 13th of October 2010.
The focus of the day was to share experiences with respect to building a modern payments infrastructure. There was a lot of discussion on identifying new priorities for the payments industry and mapping out strategies for success. Other areas of interest were on card technologies and card issuing methods as well as latest trends in ATM deployments. Strengthening security and minimizing the pain of compliance remain of common interest as security is a concern in the technology business that continues to evolve.
There were over 60 delegates and the networking and learning opportunities were great. Vitalis Gumbo the TPS Head of Sales noted that the meeting generated good opportunities to share experiences and to consolidate customers’ views with respect to planned projects and consider further opportunities.
TPS took part in the first ever to be held, Econet Expo Exhibition in Harare, Zimbabwe from the 18th to the 20th of November 2010. There were 30 exhibitors and over 15 000 visitors over the 3 days.
The focus of the Expo was to demonstrate the diversity of businesses Econet is involved with at different levels as well as to show the current trends in Technology. We were showcasing our wide range of Point of Sale (POS) terminals with the different applications including our latest application that has just been developed to facilitate Bill payments at Point of Sale. The visitors were excited to learn that they will be able to pay their bills such as Utility bills (e.g. electricity) at outlets that have the Paybay point of sale terminals and that these terminals will be in selected retail outlets like supermarkets and in selected banks. Payments will be done using cards as well as cash payments on the point of sale. A lot of work is in progress with the utilities and retail outlets and once agreements have been reached the lists of participating partners will be advertised.
The other benefits that excited customers were:
Convenience of multiple payment points effectively a countrywide payment network. Longer hours and diversity of payment points as customers will enjoy the convinience of paying their bills whilst they shop. No more change challenges, this was a popular one for the Zimbabwe customers following the adoption of the US dollar a number of businesses have been struggling with giving customers change with some resorting to using smaller retail goods such as sweets and pens as change ítems. So the option to swipe the exact amount is welcome.
The issue of security is a growing concern as the volume of cash in trade grows, the use of terminals to manage the security risk was recognized as important by many customers.
The utilities on the other hand showed interest in the product because of the prospect of building a whole new distribution channel with no extra investment.
Another product we were showcasing was the opportunity for Electronic Airtime Sales both as a business opportunity for the retail sector and directly for customers as a convenient option to buy airtime in different retail environments including supermarkets, banks, restaurants etc. This was also popular with the retail sector primarily because of the business opportunity with no extra investment. The market were excited to learn that the terminals are issued to the retailers for free as long the agreed sales volumes are achieved and that the Voucher Management system offered by TPS allows business owners full control as reports are produced and sales are closely monitored.
We had on demo our flagship product the Postilion switch. This is always a hit with the visitors as they try and relate to the concept of how the Postilion switch works, switching funds from the Point of Sale terminals, ATMs’, Internet Banking through the transaction manager to the Banks host system. We had a number of new business areas showing interest in the Postilion system including non traditional players. We look forward to the next Econet Expo Experience.

TPS was part of the vibrant activity at the Zimbabwe International trade fair (ZITF) 2010. The fair traditionally attracts a diversity of international exhibitors and as the Zimbabwean economy continues to recover TPS took advantage of the opportunity to showcase our range of products and services as we continue to develop and build on our portfolio taking advantage of technological developments.
More information on ZITF is available on their website: zitf.net

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TPS Zimbabwe are pleased to announce that we have moved to new offices. We are now located on the 4th Floor of ZB Life Towers, 77 Jason Moyo Ave, Harare. Our phone numbers are +263 4 791641-3 and +263 4 732951-5. We look forward to seeing you here.